1. Introduction
Welcome to Furniture Empire. These Terms and Conditions outline the rules and regulations for using our website and purchasing products from our store.
By accessing this website and placing an order, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
2. Company Information
Furniture Empire is an online furniture retailer providing bedroom furniture, sofas, wardrobes, and other home furnishings across the United Kingdom.
All products listed on our website are offered subject to availability and acceptance of your order.
3. Product Information
We aim to ensure that all product descriptions, images, prices, and specifications are accurate and up to date. However:
Colours may vary slightly due to screen settings.
Dimensions listed are approximate.
Product images are for illustration purposes.
Furniture Empire reserves the right to modify product information without prior notice.
4. Orders
When you place an order on our website:
You confirm that the information you provide is accurate.
Your order is subject to acceptance by Furniture Empire.
We reserve the right to refuse or cancel any order if necessary.
Once your order is confirmed, we will begin processing it for delivery.
5. Pricing and Payment
All prices displayed on the website are listed in GBP (£).
We accept the following payment methods:
Cash on Delivery
Bank Transfer on Delivery
Prices may change without prior notice. However, once an order is confirmed, the agreed price will not change.
6. Delivery
Furniture Empire offers delivery across the United Kingdom.
Delivery details:
Estimated delivery time: 1–2 working days depending on location.
Delivery is typically made to the doorstep or ground floor entrance.
Customers must ensure access for delivery.
If access restrictions prevent delivery, additional charges may apply.
7. Product Assembly
Many of our products are delivered fully assembled from the factory. However, some items may be supplied flat-pack if required due to access restrictions.
Customers are responsible for ensuring that furniture can fit through doors, hallways, or staircases before ordering.
8. Returns and Exchanges
Customers should inspect products upon delivery.
If there is a manufacturing defect or incorrect item delivered, please contact us within 48 hours of delivery.
Items must be:
Unused
In original condition
Furniture Empire reserves the right to inspect the product before approving a return or exchange.
9. Customer Responsibilities
Customers are responsible for:
Providing correct delivery details.
Ensuring someone is available to receive the order.
Ensuring adequate space and access for delivery.
Failure to meet these requirements may result in delivery delays.
10. Limitation of Liability
Furniture Empire shall not be liable for any indirect or consequential damages arising from the use of products purchased through our website.
Our liability is limited to the purchase price of the product.
11. Website Use
Users agree not to:
Use the website for unlawful purposes
Attempt to disrupt the website’s functionality
Copy or reproduce website content without permission
All content, images, and materials on this website remain the property of Furniture Empire.
12. Privacy
Your personal information is handled according to our Privacy Policy. We only collect and use customer data necessary to process orders and provide services.
13. Changes to Terms
Furniture Empire reserves the right to update or modify these Terms and Conditions at any time. Updated terms will be published on this page.
14. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us through the contact details provided on our website.